Domestic:
+91 770 788 7676
International:
+1 647 893 7323
Shipping and Delivery Policy
At EthixElite Lifesciences, we aim to ensure a reliable and efficient delivery experience. Our shipping and delivery policy is designed to keep you informed about the process and any associated timelines.
Shipping Information
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Shipping Partners
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We collaborate with reliable and trusted shipping partners to ensure prompt delivery. All orders are processed with care and packed securely to preserve the integrity of our products.
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Processing Time
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Orders are typically processed within 1-2 business days.
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Orders received over weekends or holidays will be processed on the next business day.
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Shipping Charges
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Shipping charges may vary based on the delivery location, weight, and value of the order. Specific charges will be displayed at checkout.
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Free shipping may be available on bulk or promotional orders, subject to terms and conditions.
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Delivery Timeline
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Estimated Delivery
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Within India: Delivery usually takes 5-7 business days, depending on the location.
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International Orders: Delivery timelines may vary based on the destination, taking approximately 10-15 business days.
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Order Tracking
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Once dispatched, customers will receive a tracking ID via email or SMS. This allows you to track your order in real-time through our shipping partner’s portal.
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Delayed or Missed Deliveries
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Unexpected Delays
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While we strive for timely delivery, occasional delays may occur due to unforeseen circumstances. In such cases, our team will keep you updated with the expected delivery time.
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Lost Packages
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If an order does not arrive within the specified timeframe, please contact us. We will coordinate with our shipping partners to resolve the issue or arrange a replacement if necessary.
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Contact for Assistance
For any issues or to initiate a cancellation or refund request, please reach out to our customer support team at care@ethixelite.com or call us at +91 9256567676.